FAQ's

Shipping:
Your order will be packed and dispatched within 1-2 business days.
Standard shipping Flat rate is $10 - 2 to 8 business days 
Express Shipping Flat rate is $15 - 1 - 4 business days 
Free Standard shipping on all orders over $100 
Free Express Shipping on all orders over $130
 
Packaging:
All of our packaging is biodegradable and mailing bags used to ship your orders are compostable!
Our mailers are made from mostly plant-based materials such as PLA and a certified compostable material called PBAT.
 
Caring for your swimwear:
Our swimwear should be hand washed in cold water and hung to dry out of direct sunlight. Returns will not be accepted due to colour run from machine washing.
 
Privacy Policy:
When you make a purchase with us or subscribe for upcoming promotions, your details are kept absolutely private. Upon purchase we will require your email, and address for shipping.
 
 
Returns Policy:
We hope you love your purchase however if you need to return it, i have a few requests.
Please message us via direct message on Instagram so that i can keep an eye out for your return. Once i receive your item, i will process your return.
  • Items will only be accepted if returned in 100% original condition with tags and hygiene sticker: unworn, unwashed, un-perfumed, free from make-up & fake tan.
  • Customers must cover the postage cost to send the item back to us.
  • ALL SALE ITEMS ARE FINAL, THERE IS NO EXCHANGE OR REFUNDS ON SALE ITEMS UNLESS DEFECTIVE OR FAULTY.
  • Swimwear must be tried on over underwear for hygiene. Do not remove the hygiene seal on swimwear as returns will not be accepted if removed (unless defective).
  • It is recommended that you use a traceable delivery method for all returns to ensure your delivery is safely returned to us. We are not responsible for any loss or damage to parcels returned to us.
  • Items which do not satisfy the above Conditions of Return for our change of mind policy will not be accepted and the customer will be notified
  • Items must be returned within 40 days of purchase
  • Please note edthelabel will not accept return of garments that have been damaged wash or wear and tear.

Size Guide: